Shipping policy
📦 Shipping Policy
For Local Orders (Singapore):
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We offer both basic and tracked shipping services.
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Enjoy free delivery for local orders above $60 SGD!
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Delivery timeframe usually ranges between 2–4 working days, excluding weekends and public holidays, depending on courier service and volume.
For International Orders:
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We ship via registered postage with tracking, to countries eligible for international tracking services (unless otherwise stated).
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Estimated delivery time: between 6 to 18 working days, depending on destination.
(Please note: this estimate excludes weekends and public holidays.)
Bulk Orders:
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For bulk orders, you’ll be prompted at checkout to contact us for special discounts and customized shipping options.
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Feel free to reach out via:
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Instagram DM: @litiaquaria
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Email:
litiaquaria@gmail.comorcontactus@litiaquaria.com
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Customs, Duties & Taxes:
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International shipping rates do not include duties, VAT, or other relevant taxes at the destination country.
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If your order meets your country's tax threshold, customs may charge additional fees, depending on their local regulations.
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To estimate potential customs charges, you may refer to:
Questions or Issues?
If your parcel hasn’t arrived within the estimated timeframe, or if you need assistance, please don’t hesitate to contact us!
You can DM us on Instagram @litiaquaria, or email us at litiaquaria@gmail.com or contactus@litiaquaria.com. We’re always happy to help check the progress for you.
📌 Note: Shipping service levels may be revised periodically and are subject to change without prior notice.